Terms of Service

1. Acceptance of Terms

By accessing or using Matatah ("the Service"), operated by Matatah ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Matatah is a job application management platform that provides AI-powered job matching, resume and cover letter tailoring, application autofill via a Chrome extension, and application tracking. The Service is available through our web application and browser extension.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use this Service. By using Matatah, you represent and warrant that you meet these requirements.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

5. Acceptable Use

You agree not to:

(a) Use the Service to submit fraudulent, misleading, or false job applications; (b) Misrepresent your qualifications, identity, or any information in applications submitted through the Service; (c) Use the Service to scrape, harvest, or collect data from third-party websites in violation of their terms; (d) Attempt to bypass, disable, or interfere with security features of the Service; (e) Use the Service for any unlawful purpose or in violation of any applicable laws; (f) Reverse-engineer, decompile, or disassemble any part of the Service; (g) Resell, sublicense, or commercially exploit the Service without our written consent.

6. AI-Generated Content and Automated Applications

The Service uses artificial intelligence to generate tailored resumes, cover letters, and answers, and may, at your direction, automatically fill and submit job applications on your behalf. You acknowledge and agree that: (a) all AI-generated content and any automated action is provided as a convenience and must be reviewed by you; (b) you are solely and fully responsible for the accuracy, truthfulness, completeness, and legality of every application, answer, resume, and piece of information submitted through the Service, whether generated by AI, auto-filled, auto-submitted, or written by you; (c) AI can make mistakes, produce inaccurate, incomplete, outdated, or inappropriate content, and automated submissions may contain errors, be submitted to the wrong role, or be rejected; (d) you assume all risk arising from the use of AI-generated content and automated applications; and (e) the Service is not a substitute for professional advice — it does not provide legal, immigration, career, financial, or employment advice, and you should consult a qualified professional where appropriate. We do not guarantee any result, including interviews, offers, employment, accuracy, or that any application will be delivered, received, or considered.

7. Chrome Extension and Automation

The Matatah Chrome extension and/or automated agent interact with third-party job application websites on your behalf. You acknowledge and agree that: (a) they fill forms based on your profile data and AI-generated content; (b) with the extension you review and submit each application yourself; where you expressly enable an automated-submit feature, the Service may submit applications without further review, and you accept full responsibility and risk for any application submitted, including errors, wrong or incomplete information, duplicate or unintended submissions, and any consequence thereof; (c) third-party websites may change, restrict automated access, rate-limit, block, flag, suspend, or ban accounts, and we are not responsible for any action taken by any third-party website, employer, or applicant-tracking system against you or your accounts; (d) your use of automation on third-party sites is subject to those sites' own terms, and you are solely responsible for compliance with them.

8. Subscription and Billing

Matatah offers free and paid subscription plans. For paid plans: (a) you will be billed in advance on a recurring monthly basis; (b) you may cancel at any time, and your subscription will remain active until the end of the current billing period; (c) we reserve the right to change pricing with 30 days' notice; (d) refunds are provided at our sole discretion. All fees are in US Dollars unless otherwise stated.

9. Intellectual Property

The Service, including its design, code, features, and branding, is owned by Matatah and protected by intellectual property laws. You retain ownership of your personal data and content you upload. By using the Service, you grant us a limited license to process your data solely to provide the Service.

10. Disclaimer of Warranties and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. We do not warrant any outcome, including any interview, offer, or employment.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL MATATAH OR ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, EMPLOYMENT OR EMPLOYMENT OPPORTUNITIES, OR REPUTATION, ARISING OUT OF OR RELATING TO THE SERVICE, ANY AI-GENERATED CONTENT, OR ANY AUTOMATED OR SUBMITTED APPLICATION, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Our total cumulative liability for all claims relating to the Service will not exceed the greater of (a) the total amount you paid us in the three (3) months immediately preceding the event giving rise to the claim, or (b) USD $50. These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you; in that case our liability is limited to the smallest amount permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Matatah and its owners, officers, directors, employees, contractors, and agents from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) any application, resume, answer, or information submitted through the Service, including any inaccurate, false, or unlawful content; (c) your violation of these Terms or any law; or (d) your violation of any third party's rights or terms (including any job board, employer, or applicant-tracking system).

12. Termination

We may terminate or suspend your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. You may request export of your data within 30 days of termination by contacting us.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or a notice within the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Assumption of Risk; No Guarantees

You knowingly and voluntarily assume all risks associated with using the Service, including any risk arising from AI-generated content, automated form-filling and submission, interactions with third-party websites, and the accuracy or delivery of any application. You understand that a job search involves inherent uncertainty and that Matatah does not and cannot guarantee any interview, offer, hire, response, or other outcome. You are responsible for reviewing your applications and for your own career decisions.

15. Binding Arbitration; Class Action Waiver; Waiver of Jury Trial

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. To the maximum extent permitted by applicable law, you and Matatah agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved exclusively by final and binding individual arbitration, and not in a court, except that either party may bring an individual claim in small-claims court. You and Matatah waive any right to a jury trial and agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court, but the rest of this section remains in effect. You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms. Nothing in these Terms waives any right that cannot be waived under applicable law.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Subject to Section 15 (Arbitration), any dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware, and you consent to their personal jurisdiction and venue.

17. Contact

If you have questions about these Terms, please contact us at support@hakunamatatah.com.